Refund PolicyWe want you to be satisfied with your purchase. Please read our refund policy carefully.
ReturnsWe accept returns within
30 days of delivery. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
Non-returnable itemsCertain types of items cannot be returned:
- Digital downloads
- Custom or personalized orders
- Items on sale (if applicable)
RefundsOnce we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within
5–10 business days to your original payment method.
Shipping costsShipping costs are non-refundable. The buyer is responsible for return shipping unless the item arrived damaged or defective.
Damaged or defective itemsIf your order arrives damaged or defective, please contact us within
3 days of delivery with photos of the issue. We will offer a replacement or a full refund.
Contact usIf you have any questions about refunds, please contact us at:
cutcraf.kobuleti@gmail.com